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Troubleshooting

The game does not start or closes

Read the crash helper, repair the installation and send us the logs.

  1. When the game closes unexpectedly, the launcher shows what happened and, often, a button that fixes it. Try it first.
  2. Settings → Repair installation downloads any damaged file again.
  3. Update your graphics drivers, and make sure your system has enough free memory.
  4. If you added your own mods, remove them and try again.

Still not working? Settings → Logs opens the folder with the game logs. Attach the newest one when you write to us.

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