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Troubleshooting

The launcher does not open or update

Reinstall over the top, check your antivirus and turn off opening at startup.

  • The launcher updates itself. If an update fails, download the newest installer from hexaroid.com and install it over the current one: your settings and accounts stay.
  • Some antivirus programs block new apps. Allow Hexa Client and try again.
  • To stop it opening when your computer starts, turn off "Open when the computer starts" in Settings.

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